Pan Pacific Perth
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Datos clave
Check-in a partir de: | 15:00 |
|---|---|
Check-out antes de: | 11:00 |
Mascotas | No se admiten mascotas |
Servicios
Más sobre Pan Pacific Perth
Pan Pacific Perth
Pan Pacific Perth se encuentra en el área de East Perth en Perth, cerca del aeropuerto y cerca del malecón. Las personas que deseen ir de compras pueden visitar Hay Street Mall y Murray Street Mall, mientras que quienes quieran apreciar la belleza natural del área pueden ir a Parque Langley y Sendero de la playa de Swan River. ¿Quieres asistir a un evento o partido? Échale un vistazo al calendario de actividades de Estadio RAC Arena o Estadio Optus Stadium. Encontrarás muchas opciones para disfrutar del aire libre con actividades como surf o bodyboard y tours a bodegas de vino, entre otras. Además de 2 restaurantes, este hotel para no fumadores tiene una alberca al aire libre y 2 bares o lounges. El acceso a wifi en las áreas comunes es gratuito. Además, la propiedad dispone de una sala de fitness abierta las 24 horas, un baño de vapor y un centro de conferencias. Pan Pacific Perth tiene 488 opciones de hospedaje con aire acondicionado, caja de seguridad y agua embotellada de cortesía. Cabe destacar que esta propiedad permite a sus clientes elegir el tipo de almohada. Hay televisión LED de 55 pulgadas con canales por cable y películas con cargo. Los baños están equipados con tina o regadera, batas, amenidades de baño gratuitas y secadora de cabello. Este hotel en Perth ofrece acceso a wifi gratis con una velocidad de 250+ Mbps (ideal para 3 a 5 personas o hasta 10 dispositivos). Los servicios para las personas que viajan por negocios incluyen escritorio y teléfono. Las habitaciones también incluyen cafetera y tetera y tabla de planchar con plancha. Se proporciona servicio de limpieza todos los días. Las alternativas de recreación en este hotel incluyen alberca al aire libre, baño de vapor y sala de fitness abierta las 24 horas. Las siguientes actividades de recreación se pueden practicar en la propiedad o en los alrededores. Es posible que apliquen cargos. Las siguientes opciones e instalaciones permanecerán sin abrir entre el 2 de junio de 2026 y el 30 de septiembre de 2026 (fechas sujetas a cambios): Alberca Se realizarán remodelaciones en la propiedad del 2 de junio de 2026 al 30 de septiembre de 2026 (fecha de finalización sujeta a cambios). Se afectarán las siguientes áreas: Alberca Los trabajos de remodelación se realizarán solo durante el horario laboral. Se tomará todo tipo de precauciones para minimizar cualquier ruido y posibles molestias.
Comentó el: 14 ago. 2026
Will be back
We were impressed from the moment we parked. A staff member who had just finished their shift saw us and helped carry our pram up the stairs, then walked us all the way to the lobby. The front desk and bar staff were all very friendly and helpful throughout our stay.
Our room was clean, neat, quiet, and peaceful. We asked for a cot and had a sturdy wooden one set up in the room within half an hour of checking in. Breakfast was good, not the absolute best buffet we’ve ever had, but definitely solid.
Overall, a great experience and we’ll very likely be back.
Comentó el: 11 ago. 2026
Very disappointing for a five star hotel
Respuesta del hotel
Comentó el: 13 ago. 2026
Thank you for taking the time to share your experience. I was genuinely disappointed to read your comments, particularly as you are still with us and your stay has clearly not unfolded as either you or we would have wished.
I fully appreciate that it is rarely one issue in isolation that defines an experience. In your case, the pool renovation, your experience with the steam room, the concerns surrounding your room and the rates you observed, together with the noise disturbance from above, have collectively left you questioning the standard of your stay. I am sorry that this has been your experience.
With regard to the pool, the renovation has been communicated for several months across our direct booking channels and through our online travel agency partners so that guests are made aware of the temporary closure prior to arrival. Nevertheless, I appreciate that this information may not always be as prominent during the booking journey as we would wish, particularly when reservations are made through third party platforms. I am sorry that the closure came as a disappointment to you.
Following your comments regarding the steam room, we also inspected the newly renovated facility and confirmed that it is operating correctly. The steam function is controlled by a timed activation system, which needs to be engaged at the commencement of use. On reflection, it is possible that this was not activated during your visit. If so, I appreciate that its operation may not have been sufficiently intuitive or clearly communicated, and we will review this with our team to ensure guests are better assisted.
I also noted your comments regarding the guest room rate and the pricing you subsequently observed online. While we work closely with our online travel agency partners in relation to pricing, third party platforms may from time to time display rates or promotional offers that differ from those originally booked. This can understandably be frustrating when viewed after a reservation has been confirmed. For future stays, I would always encourage booking through our direct channels, which provide the clearest access to our own available rates, guest room categories and inclusions, and allow our team to assist directly with the most suitable options.
While there is context surrounding several of the matters you have raised, that does not diminish the overall impression they have created for you. We have a responsibility not only to provide the facilities and services expected of us, but also to communicate them clearly and ensure that our guests feel genuinely cared for throughout their stay.
As you still have time remaining with us, I would much rather we have the opportunity to improve your experience while you are here than simply respond to your concerns after your departure. I have therefore asked our team to review your stay and make contact with you directly to see what we can reasonably do to make your remaining time at Pan Pacific Perth more comfortable.
Thank you again for bringing your concerns to my attention. I sincerely hope we can leave you with a considerably better impression of Pan Pacific Perth than the one you have experienced thus far.
Sincerely Yours,
Rens Breur
General Manager
AU
Comentó el: 3 ago. 2026
Fantastic Stay !
Comentó el: 29 jul. 2026
Viajó en: julio de 2026
We stayed at the Pan Pacific Perth for our 20th wedding anniversary. Upon arrival, the reception staff gave us a lovely complimentary room upgrade, which we deeply appreciated and made for a great start to our trip. The room itself was clean, tidy, and well-maintained.
However, our stay was disrupted by a few notable issues. On Thursday morning, we were woken up by loud, heavy banging from the floor above that lasted for about half an hour, sounding like furniture being moved. We attempted to report this to reception immediately by phone, but the call went unanswered after multiple tries, so we eventually gave up.
Additionally, we experienced a minor maintenance issue with the in-room technology. The TV remote control had no functioning volume control. Every time we turned the television on, it would default to zero sound, which became quite frustrating.
Overall, the property is clean and the check-in service was highly attentive, but the missed phone calls during a noise disruption and the faulty remote control pulled our experience down to an average stay. It is a good property, but management needs to ensure room electronics are fully checked and that front-desk communication remains responsive to guests in their rooms.
Comentó el: 19 ago. 2026
Viajó en: julio de 2026
Excelente ubicación
207 Adelaide Terrace , East Perth , Perth, 6000, Australia|1.4 km desde el centro de la ciudad
Check-in y check-out
Check-in a partir de:
15:00
Check-out antes de:
11:00
Información importante
No se admiten mascotas
Ponte en contacto con el hotel para saber cómo puedes agregar camas adicionales.