Magic Xcacel Tulum

Name: Magic Xcacel Tulum
Address: Ave Balché Mz 8 Lote 12 Chemuyil, Q Roo, Tulum, 77776, México, Tulum, Quintana Roo, 77776, México

+ 39

Encuentra el mejor hotel en Tulum para las fechas que buscas, por precio o preferencia

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Datos clave

Check-in a partir de:	12:00
Check-out antes de:	12:00

Servicios

Wifi

Estacionamiento

Alberca

Centro de acondicionamiento

Spa

Recepción 24 horas

Más sobre Magic Xcacel Tulum

Magic Xcacel Tulum

Situated in Chemuyil, 19 km from Tulum Archeological Site, Magic Xcacel Tulum features accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden.

Opiniones de

Comentarios de los viajeros

Otros

Comentó el: 12 feb. 2023

Viajó en: febrero de 2023

A fabulous enclosed hideaway in the jungle

A fabulous enclosed hideaway in the jungle for our little family of four with free parking just outside. We have two toddlers, ages almost 3 and 4 and this calm oasis with a wonderful pool and welcoming staff was just what we needed for our last 8 days in Mexico. We lived in a hut (1 out of 6) with two comfortable double beds, a clean an nice bathroom and a small patio with seating and a hammock. Pablo and Fernando were amazing and made it feel like home every single day for us. Jeremias made absolutely breathtaking food especially the mango ceviche and all his tacos were the best we had in Mexico! The breakfast options and drinks were also great. Every Saturday evening they have some kind of show and for tired parents of toddlers it was a wonderful experience to listen to jazz by Rosita Parker during a nice dinner for two and a glass of wine - something which we would not have experienced otherwise in Mexico. We highly recommend this peaceful place and its wonderful staff that make it extra special.

Viajero en familia

Comentó el: 19 ago. 2026

Viajó en: agosto de 2026

Disappointing Experience – Hotel Closed Without Notice

We booked and confirmed our stay at Magic Xcacel Tulum over six months in advance, only to arrive and find the hotel closed for two weeks with no prior warning. The owner offered no apology, explanation, or assistance—just a blunt refusal to honor our reservation. We were left stranded on a remote, poorly maintained road with no internet or phone signal, and two children in tow.
This lack of professionalism and communication is unacceptable. Avoid this place unless you want to risk being abandoned without recourse.

Otros

Comentó el: 24 feb. 2023

Viajó en: febrero de 2023

Very overpriced accommodation in remote location.

To be honest I only slept there and made little use of the facilities because I was doing a retreat at a nearby place and just returned to use the bed. The bar and restaurant prices were expensive and neither of the two men who were permanently there spoke any English. I didn't get the room I'd booked but did get a refund for the difference. However I never received an explanation. or an apology for the mixup. The exchange rate for the US dollar they gave me to pay for the room was very unfavourable and I only noticed after I had authorised it. The rooms are quaint and clean but overpriced for what they are. DON"T even think of staying here if you don't have your own car. It is very remote even from Chemuyl. I don't understand why people are saying it's convenient for Talum as it's about 30 mins by car and taxis charge about 50 US dollars for a one-way trip. You can get something better in Talum itself that would be much cheaper.

Otros

Comentó el: 3 ago. 2022

Viajó en: julio de 2022

Lovely retreat in the jungle close to Tulum

The place is worth its names it is pure magic. The huts are tastefully arranged with a comfortable bed, a sideway glass view on the green, clean and inviting bathroom. Staff are super nice and welcoming, the cook prepares excellent dishes, we tried their guacamole and fish ceviche and were not disappointed by that choice. Every Saturday evening they have a performance with a set dinner and you could ask for more in the middle of the jungle. We listened to jazz and blues by Rosita Parker and had a sumptuous dinner next to the swimming pool, which during the evening is beautifully lit. Very recommendable if you like to escape the party and noisy Tulum or simply go somewhere for a relaxing few days.

Viajero en familia

Comentó el: 26 sep. 2022

Viajó en: agosto de 2022

Achtung Diebstahl

Diebstahl
Leider sind wir am letzten Tag in der Anlage bestohlen worden. Hatten 10 Minuten aus gecheckt und festgestellt, dass unsere Bluetooth box fehlt. Da war sie schon weg. Niemand will es gewesen sein. Die Anlage ist klein und kein fremder kann rein. Die Chefin hat sich sehr entschuldigt und wollte uns eine neue bestellen und nach Hause senden. Leider stand sie nicht zu ihrem wort. Sehr schade, da es eine wirklich tolle Anlage ist und jetzt ein schlechtes Bild darauf wirft.